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Independent journal of Human Performance, Decision Making and Leadership
Communication

Why the Same Message Means Something Different Coming from Power

A suggestion from a peer and the same suggestion from a powerful leader are not the same message. Hierarchy changes the practical meaning of language.

A senior leader speaking across a table while colleagues listen carefully
Senior leader speaking during a meeting while colleagues listen across the table.

A suggestion from a colleague and the same suggestion from the person who controls your promotion are not the same message.

The words may be identical. The consequences of ignoring them are not. That difference is easy for leaders to underestimate because power is usually more visible to the person receiving the message than to the person sending it. A senior manager says, “You might want to revisit that section,” and means it as a light suggestion. The employee hears an instruction that has simply been softened.

Neither interpretation is necessarily irrational. The sentence is being heard from different positions in the hierarchy. Power changes the meaning of language before the sentence is finished.

Language travels with consequence

Most communication advice focuses on wording. Be clear. Be concise. Ask open questions. Avoid aggressive language. All useful. But language does not travel alone. It arrives inside a relationship that already contains status, dependence and consequence. Who can say no? Who controls resources? Who evaluates whom? Who has to explain disagreement? Those conditions shape what a sentence can realistically mean. A leader cannot make a request fully optional simply by adding “if you want” when the listener knows that refusal may carry a cost.

Senior people become accustomed to responsiveness. They speak and meetings move. Priorities change. People answer quickly. Over time, this can make their own communication feel lighter than it is. A passing comment feels casual because the leader did not intend it as an instruction. The employee experiences it as consequential because the employee has learned what happens when senior preferences are ignored.

Intent matters, but it does not determine the whole message. This is one reason power requires more communication discipline rather than less.

Research by Yair Berson and Nir Halevy found that hierarchical distance can affect which forms of communication are more effective. In their studies, direct supervisors were evaluated more positively when they gave concrete guidance, while more distant leaders were often more effective when they communicated at a more abstract level. The result is intuitively useful. The person close to the work may need specifics. The person further from the work may create confusion by micromanaging details they cannot fully see.

Power therefore changes not only how strongly a message lands, but also the level at which the message is most useful.

Power can quiet the room without anyone raising their voice

Research by Leigh Tost, Francesca Gino and Richard Larrick found that heightened leader power could increase verbal dominance, reduce team communication and damage performance under some conditions. That does not mean powerful leaders inevitably dominate conversations. It identifies a risk that can appear in very ordinary ways. The leader speaks first. They explain for longer. They summarise every point. They answer questions that were directed to someone else.

Nothing dramatic happens, yet the informational balance of the meeting changes. Hierarchy amplifies small habits. The result can be a room in which people technically have permission to speak but gradually learn that there is little space left to do so.

“Why did you choose this approach?” can mean different things depending on where it is asked. In a coaching conversation it may invite reflection. In a disciplinary meeting it may sound accusatory. From a chief executive it may feel like a test. From a peer it may simply be curiosity. The literal wording cannot tell us which interpretation will dominate. Context supplies the rest. This is why communication training that ignores status can be technically correct and socially naïve.

The same principle applies in public life. A comment from a minister, mayor, party leader or senior official may influence behaviour even when it is presented as an opinion. People below them know that informal remarks can signal future policy, preference or institutional priority. The higher the authority, the more carefully an informal thought may need to be framed.

Leaders can reduce unnecessary interpretation

One practical response is to label the status of the message more clearly. A leader can say that something is a decision, a preference, an unresolved question or an idea they genuinely want challenged. This does not remove hierarchy. It reduces the amount of guessing that hierarchy creates. It is especially useful when the leader wants someone else to retain ownership. Saying “you own the final call” is not magic, but it is better than assuming the other person will somehow know when the leader’s view is optional.

The relevant test is not simply “Was I clear?” It is “What did this person reasonably think would happen if they disagreed?” That question moves communication from intention to relationship.

The more authority someone holds, the less useful it becomes to rely on “they know what I meant”. People around power have more reason to over-interpret. A raised eyebrow can become a signal. A passing preference can become a project. A speculative comment can turn into a priority. The answer is not robotic language. It is disciplined awareness. Strong leaders understand that words are only part of the message. Position supplies the rest, and position changes how every sentence is heard.

ALTIUS Note

Research on hierarchy and communication spans experimental, organisational and cross-cultural settings. The effects of power are context-dependent; this article does not imply that hierarchical communication is uniformly distorted.

Research References

  • Berson, Y., & Halevy, N. (2014). Hierarchy, leadership, and construal fit. Journal of Experimental Psychology: Applied, 20(3), 232–246. https://doi.org/10.1037/xap0000017
  • Tost, L. P., Gino, F., & Larrick, R. P. (2013). When power makes others speechless: The negative impact of leader power on team performance. Academy of Management Journal, 56(5), 1465–1486. https://doi.org/10.5465/amj.2011.0180
  • Morrison, E. W., Rothman, N. B., & Soll, J. B. (2022). The hierarchy of voice framework: The dynamic relationship between employee voice and social hierarchy. Research in Organizational Behavior, 42, 100179. https://doi.org/10.1016/j.riob.2022.100179

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